Shipping & Delivery

  -  Shipping & Delivery

STANDARD SHIPPING

Within 7 business days

$10 flat Rate

or

Free!

For orders over $160.00

EXPRESS SHIPPING

Next Day Delivery*

$25 Flat Rate

LOCAL PICKUP

Next Day Pickup

Free

Standard Shipping

Shipping times do vary depending where you live, however you can usually expect your parcel to arrive within 7 working days, but please allow up to 10 working days.

While We do not have any control over delivery times after the order has left the store, and cannot accept responsibility for late deliveries caused by the delivery company used.

If a parcel cannot be delivered on the first attempt, it will either be delivered to a nearby location for collection or made available for a free re-delivery.

If the parcel is made available for re-delivery, you will receive and email notification and/or delivery card that will include the information required to arrange it. It is VERY important that you book a re-delivery within the time-frame stated in the email, or on the delivery card. This is because the parcel will be returned to Fabric Deluxe after the stated time-frame.

Unfortunately Fabric Deluxe cannot assume any responsibility for parcels lost or damaged when left at a location determined safe by the courier driver.

Express Shipping

For express shipping we use Australia Post.

The service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Post network, they will use the fastest possible transport links but please allow 1-3 days.

* Australia Post’s next day shipping service covers 80% of Australian business addresses, private addresses and post office boxes.

Local Pickup

You will receive an email from us when your order is ready to be picked up.

Usually this will be either same or next day.

Your parcel will be wrapped, ready and waiting at 1/47 Napier Street, Footscray, 3011.

Order Processing & Dispatch

Orders made before 3pm on weekdays will be shipped next day wherever possible.

Please note that processing can take up to 2 days during busy periods.

International Shipping

We do not have an international shipping option in our checkout, however if you would like to enquire about shipping internationally please email us on info@fabricdeluxe.com.

Returns

Please select items carefully as we cannot provide returns, exchanges or credits on items that do not meet your requirements or if you change your mind.

Returning products to Fabric Deluxe via post or in person is at your own cost.

Therefore we strongly recommend you contact us if you have any questions about an item before purchasing.

For more information returns and other policies, please read our terms & conditions age.

Coupon Codes

Codes must be entered at time of purchase into the coupon code box in the checkout page. Coupons strictly cannot be applied once the order has been made.

Stock Levels

We always endeavour to have an accurate inventory of our stock, however unavoidably, sometimes there can be a small discrepancy.

If there is any issue with fulfilling your order we will contact your directly, and as soon as possible, to organise a resolution.

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